Most Polair pieces ship within 1–2 business days. Custom-made to order items take 7–10 days for production before shipping. Either way, every piece meets our quality standards.

Yes — we offer a 30-day hassle-free return policy. If something isn’t right, we’ll make it right.

Our pieces are crafted with luxurious 18k gold-plated or silver-plated finishes, each protected by a tarnish-resistant coating designed to keep them radiant and beautiful for years to come with minimal care.

Yes. All Polair pieces are hypoallergenic and designed for comfortable, everyday wear.

We focus on quality over mass production. Each item is individually crafted and finished to ensure a more personal, premium result.

If you contact us quickly, we’ll do our best to help. Changes can usually be made before production begins.